Evaluation of your experience and satisfaction
The importance of communication
At Maria Entretien, we are convinced that communication is the key of any relationship. In this sense, we are proud to listen to our customers to ensure that their experience meets their requirements. It is important to us to meet your cleaning needs, which is why we respond quickly by phone and email. We make a point of improving our services to better serve our customers.
In fact, we have redesigned our website to make it more complete, practical and user-friendly. Making appointments for single households (emergency) can be done directly online. In addition, we have improved the forms to facilitate requests for quotes. We have also added a lot of information so you can now find all the details you need to fully understand our services.
To achieve this, we also provide a communication log to allow customers to send us specific comments and requests. We provide it for the purpose of facilitating communication. This means that in the event that there is something that does not suit the customer’s expectations, we can adjust the situation according to their requests or requirements. For example, if the client wants to change the team that was assigned to them in the beginning, it is now easier than ever to make this change. We make sure of your complete satisfaction.
We have been serving our commercial and residential customers vigorously to achieve an impeccable level of satisfaction for nearly 20 years. We can confidently say that our reputation is representative of our good work.